Settings and roles

Who supports whom, where

A map of every setting where vulnerable people are supported — and the roles within each one. Tap any setting to see who works there and which tools help them.

The people you will see throughout

Social Worker

Protects welfare, oversees care plans, holds safeguarding responsibility

Support Worker

Provides daily living support in care, home, or community settings

Learning Assistant

Supports learning in education settings, one-to-one or in class

SENCO

Coordinates special educational needs in schools

Advocate

Speaks for the person who cannot speak for themselves

Key Worker

Primary named support person in residential care

Education Pathway

Where a child or young person learns — and who supports them at each stage, from mainstream through to exclusion and care.

Social Care and Justice

Where vulnerable adults and young people are supported outside education — and who holds their welfare.

Public Sector and Enterprise Hubs

The back-office and operational directorates that keep a region or large organisation running — and where DysPhilter protects communication safety.

Rest